A Few FAQs About MOBIbucks

You can find out more about MOBIbucks here, or you can contact us if you have further questions.

Where can I use MOBIbucks?

Use MOBIbucks today online with participating merchants. Subscribe to our RSS feed to learn when new merchants join the Mobibucks network. Or please recommend a merchant to us.

MOBIbucks is expanding to new locations all the time.

Does MOBIbucks charge interest or late fees?

MOBIbucks is free to customers. Your account is prepaid, not a revolving credit line. Credit cards carry high interest charges and penalties. You’ll never pay interest fees or late fees with MOBIbucks.

MOBIbucks puts an end to finance charges and late fees.

What if I replace my phone or mobile operator?

Your mobile phone is portable and your MOBIbucks account is portable too. You can change mobile phones or carriers anytime. As long as you keep the same mobile phone number, you can keep the same MOBIbucks account.

You can replace your mobile phone or change your mobile operator anytime, and it will not affect your MOBIbucks account.

What if I change my mobile phone number?

You can open a new MOBIbucks account with your new mobile phone number. Then just transfer the MOBIbucks account balance of your old phone number to your new MOBIbucks account. Your funds are available instantly.

You can transfer your old account balance to your new account in seconds.

What if I lose my mobile phone?

There is no risk that someone will fraudulently access your MOBIbucks account even if they know your mobile phone number. Your account cannot be used without your secret PIN. You are the only one who knows your PIN. Your PIN cannot be reset by anyone except you because we ask you a secret question.

Your PIN cannot be reset unless you know the answer to a security question.

How can I check my account balance?

You can check your account balance two ways, by going online at mobibucks.com and logging into your MOBIbucks account, or by using a mobile phone. To check your balance by mobile phone, just send an SMS message 4083829314 with the keyword BAL.

Just send an SMS message to 4083829314 with the keyword BAL.

How much can I keep in my MOBIbucks account?

Your MOBIbucks account can have a maximum positive balance of up to $300.00 (US).